Privacy Policy
Last updated: January 2026
This Privacy Policy specifically includes our
WhatsApp Business, Meta platform integrations, and bulk promotional communication services.
We comply with applicable data protection laws, Meta Platform Policies,
WhatsApp Business Policies, and Indian IT regulations.
1. Information We Collect
We may collect and process the following categories of data:
- Business and personal contact details (name, phone number, email, company)
- WhatsApp contact numbers provided by clients for bulk or transactional messaging
- Campaign metadata such as delivery status, read receipts, timestamps, and interaction logs
- Technical data such as IP address, device type, and browser information
2. How We Use Your Information
Your information is used to:
- Respond to enquiries and provide Services
- Manage client relationships and projects
- Improve our website, offerings, and user experience
- Send service-related communications
- Comply with legal and regulatory obligations
3. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience,
analyze traffic, and improve functionality. You may disable cookies through your browser settings.
4. Data Sharing & Disclosure
We do not sell or trade personal data. Information may be shared only:
- With Meta Platforms, WhatsApp, and authorized technology providers strictly for message delivery and compliance
- With vendors engaged in secure hosting, analytics, or messaging infrastructure
- When required by law, regulatory authorities, or court orders
5. Data Security
We implement reasonable technical and organizational measures to protect your data
from unauthorized access, misuse, or loss. However, no system is completely secure.
6. Data Retention
- Contact data used for WhatsApp bulk promotions is retained only for the campaign duration or as contractually required.
- Logs and delivery reports may be retained for compliance, audit, or dispute resolution purposes.
- Data is deleted or anonymized once it is no longer required, subject to legal obligations.
We retain personal information only for as long as necessary to fulfill the purposes
outlined in this policy or as required by law.
7. Your Rights
You have the right to:
- Know how your data is used in WhatsApp and bulk messaging campaigns
- Request access, correction, or deletion of your personal data
- Withdraw consent or opt out of promotional communications at any time
- Lodge complaints related to data misuse or privacy concerns
All opt-out requests are honoured promptly in compliance with Meta and WhatsApp policies.
Requests may be sent to us using the contact details below.
8. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated date.
11. Contact Us